To reset a Chromebook please follow these steps.

  1. Press and hold Esc + Samsung Chromebook Refresh key + Power. A yellow exclamation point (!) is displayed.
  2. Press Ctrl + D to begin dev mode, then Enter. A red exclamation point is displayed.
  3. You will get a message about OS verification, you will need to hit SPACEBAR
  4. You will see a message about OS verification being off. press ENTER
  5. The chromebook will reboot. You will need to select the Guest network and hit Continue
  6. Hit Accept and Continue
  7. Your chromebook should be at the Enterprise Enrollment screen. Log in and your Chromebook should be good to go.